Great news! We offer free FedEx Ground Shipping to the contiguous US on all orders..
How long does shipping take?
Please allow 1-2 business days for order processing. Arrival times are estimated at 1-7 business days once an order has shipped. Note: We are closed on weekends, national holidays, and the first week of January (for our annual inventory count). Orders placed on these days will be shipped on the following business day.
What locations do you ship to?
Currently, we only ship to the contiguous United States. We do not ship to international addresses, PO boxes, APO/ FPO military addresses, Hawaii and Alaska.
Do you accept Returns?
We gladly accepts returns or exchanges within thirty (30) days of the invoice date. To qualify for a refund or an exchange, any items returned must be in new condition and must not have been previously used. Please note that we do not cover/refund shipping and handling charges.
Is there a warranty?
All of our products are put through rigorous testing & we stand behind them - because your satisfaction is our goal. If you find any type of manufacturing defect issue, please reach out to customer service.
My item was defective or damaged in transit
If you receive an item that is damaged or defective, please contact us. Upon inspection and approval, we will replace the item free of charge.
How can I clean my Stephanie Johnson items?
To keep your items clean and beautiful for years to come, use a soft sponge or cloth, water or any mild household detergent. Avoid using cleaning products that contain bleach, acetone, ammonia as well as coarse and abrasive sponges that can damage the finish, and may discolor the fabric on your bag.
ECO-FRIENDLY LUXURY
Premium fabrics made from recycled materials. Our commitment to preserving our planet for future generations.
